Service Agreement
By placing an order with Shulpex, you agree to the following terms of service. We provide professional Etsy store setup and management services designed to help you launch and grow your online business.
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› All services are provided as described on our website
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› Service delivery begins after payment confirmation
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› We reserve the right to refuse service to anyone for any reason
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› Orders are processed in the sequence they are received
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› Delivery timelines are estimates and may vary based on complexity
Account Creation Requirements
For account creation services, we require the following documents to set up your Etsy seller account professionally:
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› GST Certificate (for Indian sellers)
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› PAN Card copy
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› Cancel Cheque or Bank Statement (for Payoneer setup)
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› Valid Email Address
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› Active Mobile Number for verification
Please ensure all documents are clear and valid. Incomplete documentation may delay the setup process.
Refund Policy
No Refund Policy
Please note that all payments made to Shulpex are non-refundable. Once a payment is processed and work has begun on your order, we are unable to provide refunds under any circumstances.
This policy is in effect because:
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› Our services involve significant time and resource investment
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› Work begins immediately upon payment confirmation
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› We provide personalized services tailored to your requirements
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› All sales are final once the order is placed
We strongly encourage you to carefully review our services and pricing before placing an order.
Service Scope
Our services include the following deliverables based on your selected plan:
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› Account Creation: Complete shop setup, policy drafting, identity verification, and payment integration
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› Creation + Management: Everything in Account Creation plus 40 SEO-optimized listings, ongoing management, and sales growth strategy
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› Store Branding: Custom logo design, banner creation, and profile optimization
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› SEO Audit: Comprehensive store analysis and keyword optimization
Communication Policy
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› We communicate primarily via WhatsApp for quick support
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› Response time is typically within 24-48 hours
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› Priority support is available for Creation + Management plan subscribers
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› Please provide accurate contact information when placing orders
Privacy & Data Handling
Your privacy is important to us. We handle your personal information with care:
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› All documents provided are used solely for Etsy account creation
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› Your data is never shared with third parties
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› We do not store sensitive documents longer than necessary
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› All communication is kept confidential
Last Updated: July 2026